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How to get older and younger people to work better together

By Garrison Wynn
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Face it: The generation gap these days is more like a canyon. People under 30 and people over 40 do not see eye to eye! The over-40 crowd wonders why the 25-year-old wants to be promoted to manager during his first week of employment (and leave at 4:55 p.m. daily). Meanwhile, the under-30 group believes a more seasoned coworker’s computer crashed simply because he is old.  

What happened to make these generations so misunderstood? We know historically that each generation is at odds with the next, but the situation described above is an extreme version of that concept. Terms here like “millennials” (which sounds like 1,000-year-old infants) or Generations X and Y (seemingly indicating that algebra was somehow involved) or “baby boomers” (being the group that bombs babies?) are silly names.  These labels encompass ages whose limits are tough to define. For instance, if you’re 47, despite being considered a baby boomer by many, you still belong to Generation X by some interpretations. At what point did we decide that a baby is not qualified to be part of a boom?

Research shows the real issues exist between the over-40 and under-30 groups, with the people in the middle having combined issues, traits, and opinions. It seems that each camp makes some very strong points if we listen objectively; it’s just very difficult to be objective when you are confused about the other camp.

Let’s take a look at what we know and can do something about; and let’s get honest about what we don’t know, what we did, and what we can’t change.

What makes people under 30 the way they are?
The elementary school system changed how teachers taught and rewarded for accomplishment. Teachers praised students along the way to the goal, not just when a task was completed. They stopped to celebrate along the way to success, creating motivation through little rewards rather than a big reward at the end. The teachers also promoted self-esteem by making sure every child knew he or she was cared for regardless of accomplishments. The recurring message delivered through this approach goes like this: “We love you; we know you can do it; and here is a little prize at the halfway mark to prove that to you.” More than just the educational process shapes this under-30 group; they also grew up in the most affluent society the world has ever known. We gave them a lot and told them they could have anything they wanted in life. Now, the under-30s are here to collect! The bottom line: We did it!  

So what’s the good news about the under-30 set?
The majority of workers in this group are very capable and committed to each other. No generation has ever had the loyalty to each other that this group possesses. They work well in teams and achieve remarkable results in record time if managed effectively. It’s true that they want to do this wearing flip-flops, but the results we have seen from the well-managed are impressive.

Each generation, it seems, is uniquely suited for the evolving world it will inherit. If you watch the news these days, you hear the latest reports on celebrity rehab alumni as the words scrolling across the bottom of the screen give you the death toll in Iraq. Who can make the most of a world like that? They can! The under-30s have no problem with it; over informed and underdressed, they will navigate the busy future with ease...              continue...

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